Saturday 14 September 2013

Let's talk about 'High Speed Internet' (yeah, right!)

I have subscribed to three of the major 'high speed internet' providers. All started out great, but within a month the word had spread, multitudes of people subscribed and the system became overloaded. In all cases within a couple of months my internet was far from high speed. In fact a lot of the time I couldn't get a connection during peak hours at all. No, I didn't live way out of town. At my friends house in Surelere the problem was the same. In VI and on the mainland. Peak hours are a nightmare.
So how can a provider justify taking the customers money, and its not cheap (buy the internet box, pay the subscription), and then oversubscribe to the point that the d**m service doesn't work?
It's easy. They are taking money from Nigerians. And the Nigerian makes the excuse when they get robbed by these providers (and that goes for telecoms, NEPA, bad roads, and so on) for the robber, "They are trying".
They are trying? What the hell! I don't pay for someone to 'try' to provide a service! Do you accept that excuse when you go to a restaurant and your meal is burned? Hell no! you send it back, refuse to pay! You don't hand over your money for a burned meal because the chef was 'trying'.
Nigeria. Stop accepting second best. Stop making excuses for those who are robbing you. You deserve what you pay for, not sub standard services, excuses, and being treated like your money is not worth anything. Stand up and be heard. Because if you don't it will never get better. This kind of crap is not accepted anywhere else. Why are we allowing it here?
Complain, make your point long and loud, don't let them get away with it. 

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